Personally, I’ve never met a person who was evil in the classic Hollywood mode, who throws down happily on the side of evil while cackling, the sworn enemy of all that is good because of some early disillusionment. Most of the evil I’ve seen in the world – most of the nastiness I’ve been on the receiving end of (and, for that matter, the nastiness I, myself, have inflicted on others) – was done by people who intended good, who thought they were doing good, by reasonable people, staying polite, making accommodations, laboring under slight misperceptions, who haven’t had the inclination or taken the time to think things through, who’ve been sheltered from or were blind to the negative consequences of the belief system of which they were part, bowing to expedience and/or “commonsense” notions that have come to them via their culture and that they have failed to interrogate.

George Saunders (2021). A Swim in a Pond in the Rain (In Which Four Russians Give a Master Class on Writing, Reading and Life), p 292-293 (ht Erwin K)